Refund policy
Return & Refund Policy
30-Day Money-Back Guarantee
Your satisfaction is our priority. If you're not completely happy with your purchase, you may request a return within 30 days of receiving your order.
Eligibility for Returns
To qualify for a return:
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The item must be returned within 30 days of delivery.
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The product must be in its original condition, with all original packaging and accessories.
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Proof of purchase or your order number is required.
Damaged or Defective Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. We will replace the item or issue a full refund, and no return delivery fee will be charged.
Refunds
Once your returned item is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed using the original payment method whenever possible. Cash on Delivery (COD) orders will be refunded using an agreed alternative method.
Return Delivery Fee
For eligible returns that are not due to a damaged, defective, or incorrect item, a $5 return delivery fee will be applied and deducted from the refund amount.
Returns caused by a damaged, defective, or incorrect item will not be charged the $5 fee.
Non-Returnable Items
The following items cannot be returned:
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Products damaged due to misuse or improper handling.
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Items returned after the 30-day return period.
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Products missing major parts or accessories that were included with the original order.
How to Request a Return
To start a return, please contact our customer support with:
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Your order number
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Your full name
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A brief description of the issue (and photos if the item is damaged)
We will provide you with the next steps as quickly as possible.
Thank you for shopping with us. We appreciate your trust and are committed to providing the best possible shopping experience.